I’ve at all times beloved to journey.
Whether or not it’s planning weekend escapes, stretching PTO into long-haul adventures, or discovering a brand new work-from-anywhere spot with first rate Wi-Fi and even higher views.
However in terms of enterprise journey, I’ve largely watched from the sidelines. I’m not the one dealing with bookings or chasing expense approvals. Nonetheless, I’ve at all times been curious concerning the methods that make journey work easily for enterprise groups. That curiosity lately led me down the rabbit gap of journey administration software program. I wished to know what these instruments actually provide, past reserving flights. How do they deal with multi-team coordination, coverage compliance, or integration with expense methods?
I got down to consider the main platforms, digging into options, G2 opinions, and person experiences. These seven rose to the highest for providing a wiser, extra seamless option to handle enterprise journey, with out the standard chaos.
7 finest journey administration software program 2025: My prime picks
- Navan (Previously TripActions) for built-in journey and expense administration that optimizes enterprise journeys by AI-driven insights.
- myBiz by MakeMyTrip for company vacationers searching for a user-friendly platform for reserving, expense claims, and journey coverage compliance.
- Brex for startups needing an all-in-one enterprise monetary platform, with management over budgets and seamless expense monitoring.
- Ramp for firms wanting a finance automation platform that provides sensible integration of spend administration and insightful analytics.
- SAP Concur for giant enterprises needing strong journey, expense, and bill administration.
- TravelPerk for versatile reserving choices with real-time journey information and a give attention to offering environment friendly journey insurance policies and carbon offsetting.
- Amex GBT Egencia for companies searching for complete journey options with 24/7 assist and intensive provider networks.
These finest journey administration instruments are top-rated of their class, in accordance with G2 Grid Stories. Pricing particulars can be found upon request.
7 finest journey administration software program I’d advocate
Journey might really feel so simple as ebook, go, return. However for enterprise groups, it’s something however. Behind each clean journey is a system juggling approvals, itineraries, budgets, coverage compliance, and post-trip reimbursements.
I went into this analysis with one objective: to know which platforms really ease that complexity. I targeted on what would matter in real-world use. How intuitive the platform is, how nicely it handles each particular person and group bookings, and the way seamlessly it integrates with instruments like expense administration software program.
Some platforms stood out for his or her automation and customization; others impressed me with mobile-first UX or worldwide journey assist. Throughout all of them, I paid consideration to opinions, options, and consistency in delivering actual worth.
The seven platforms under every convey one thing totally different to the desk, however they share one factor: they make enterprise journey extra manageable. Whether or not you’re evaluating instruments to your operations group or simply inquisitive about what’s on the market (like I used to be), these picks are a strong place to begin.
How did I discover and consider these prime journey administration software program?
I’ve explored sufficient journey administration platforms to know that not all of them really make enterprise journey simpler. I wished to seek out software program that helps groups plan, ebook, and handle journey with out turning your entire course of into one other irritating, multi-step ordeal.
To try this, first, I checked out G2 Grid Stories to establish the highest journey administration software program, ranked by usability, function set, and buyer satisfaction. After figuring out the highest contenders, I went past the scores and used synthetic intelligence (AI) to research 1000’s of G2 opinions, pulling out widespread ache factors, reward, and neglected options.
In circumstances the place I couldn’t personally check a device resulting from restricted entry, I consulted an expert with hands-on expertise and validated their insights utilizing verified G2 opinions. The screenshots featured on this article could also be a mixture of these captured throughout testing and ones obtained from the seller’s G2 web page.
The end result? A curated checklist of journey administration platforms that don’t simply look good on the floor, however really assist groups improve enterprise journey by reserving smarter, spending higher, and staying organized.
My standards for evaluating one of the best journey administration software program
I’ve spent sufficient time evaluating journey administration software program to know that modern interfaces and well-known logos don’t at all times imply a smoother journey expertise. So I blended person insights from G2 opinions with hands-on function evaluation to develop a standards set rooted in what really makes enterprise journey extra manageable. Right here’s what I prioritized:
- Reserving flexibility and stock entry: A journey platform ought to provide extra than simply flight and resort reserving. It ought to mixture choices from a number of sources. I seemed for instruments that assist flights, accommodations, trains, and rental vehicles, ideally pulling in charges from international distribution methods (GDS), direct suppliers, and even company negotiated fares and mileage monitoring. Extra stock = extra selection and higher price management.
- Coverage enforcement and approval workflows: I prioritized platforms that enable groups to customise journey insurance policies by function, division, or area and routinely apply these guidelines in the course of the reserving course of. Instruments that route bookings by built-in approval chains earned additional factors for lowering the Slack/e-mail back-and-forth.
- Expense and reimbursement integration: Good journey software program doesn’t cease as soon as the journey is booked. I favored platforms that sync straight with expense instruments. Bonus in the event that they auto-import receipts, pre-fill studies, or assist digital playing cards. Something that makes post-trip paperwork simpler.
- Automation and real-time updates: No one likes chasing affirmation emails or refreshing for flight delays. I gave desire to platforms that routinely sync itineraries, alert customers to modifications, and floor related info like gate modifications or reschedule choices, with out additional clicks or digging by e-mail.
- Traveler assist: Help isn’t simply good to have. It’s important when journey goes off-script. I seemed for twenty-four/7 assist (dwell or AI-assisted), disaster alerts, and traveler monitoring options. Platforms with built-in responsibility of care options gave firms peace of thoughts whereas retaining vacationers secure and knowledgeable.
Over the span of a number of weeks, I researched and evaluated round 25+ journey administration software program. I narrowed down one of the best seven based mostly on their options and ease of use.
To be included on this class, an answer should:
- Present a platform for journey reserving
- Report bills associated to worker journey
- Integrate with or ship expense administration options
- Incorporate company journey insurance policies for compliance
*This information was pulled from G2 in 2025. Some opinions might have been edited for readability.
1. Navan (Previously TripActions)
Navan will get a lot proper when it comes to simplifying enterprise journey. Customers continually speak about how straightforward the platform is to use, whether or not you’re reserving a journey or monitoring your bills, it simply feels intuitive. The structure is clear, issues are precisely the place you anticipate them to be, and you can transfer from reserving to reimbursement with out a ton of clicks or confusion.
The cellular app will get loads of love, too. Vacationers admire that it mirrors the desktop expertise virtually one-to-one. The design is clear, the UI is responsive, and options like real-time flight updates and itinerary particulars are straightforward to entry. Whether or not you are reserving on your telephone from the airport lounge or ending an expense report from your laptop computer, the expertise stays constant.
One other space the place Navan wins huge is expense administration. The Navan Card comes up usually as a game-changer. G2 customers love that they don’t have to entrance the cash themselves. Receipts can be uploaded rapidly, bills are tracked in actual time, and reimbursements occur sooner than with extra conventional instruments. That complete scan-and-submit course of is smoother than most.
Reserving, total, is a robust swimsuit. Customers can ebook flights, accommodations, trains, and rental vehicles all in one place. The capability to evaluate choices, entry company charges, and handle total journeys with out bouncing between instruments makes a big distinction—particularly for frequent vacationers. A few even famous how a lot time they save by not having to rely on journey brokers for fundamental duties.
Whereas some customers praised the chat assist, others had the reverse expertise —describing it as sluggish or unable to resolve points successfully. And when issues go incorrect mid-reserving, assist delays can change into a downside.
Technical glitches in the reserving circulation had been additionally talked about. A handful of customers ran into failed transactions, reserving errors, or credit that didn’t apply correctly. Some customers discovered it complicated to make post-reserving modifications by the app.
There had been additionally mentions about delayed approvals and poor notification methods.
That mentioned, regardless of small gaps, Navan appears to ship on what it guarantees: a fashionable journey and expense platform that cuts out the litter, streamlines the busywork, and makes enterprise journey really feel a little extra below management.
If you’re wanting for a device that places bookings, funds, and expense studies in one clear circulation and you’re keen to put up with the occasional bug or assist hiccup, Navan is value retaining on your shortlist.
What I like about Navan:
- From flights and accommodations to rental vehicles and trains, customers love that Navan retains all bookings below one roof. It saves time and eliminates the standard back-and-forth between apps.
- The interface is clear, intuitive, and straightforward to make use of. Whether or not on desktop or cellular, the expertise feels constant and easy. Even for first-time customers.
What G2 customers like about Navan:
“The UX utilizing the app was wonderful, importing bills is admittedly easy and it guides you all through the method. I actually by no means bought misplaced utilizing the app whilst a beginner. The easiness for reserving flights and accommodations is SO good and it let you realize the price range and the way a lot you’ll pay for extras in order for you and it even has the flexibility to increase the journey for private journey there within the app!
The Navan Card for workers is a lifesaver and it supplies a fantastic expertise when utilizing it. The flights updates and standing is wonderful. It at all times supplies gates, terminals and standing up to date whereas having the reservations codes at hand for each resort and flights.”
– Navan Evaluation, Gabriel G.
What I dislike about Navan:
- When one thing goes incorrect, like a failed reserving or last-minute change, the chat assist wasn’t at all times fast to reply, and follow-up usually lagged.
- Flight reserving sometimes happen. A few customers mentioned the system sometimes fails mid-reserving, particularly with flights. It both doesn’t verify or requires them to re-enter journey particulars.
What G2 customers dislike about Navan:
“A number of errors within the app whereas making an attempt to ebook. Flight credit proven are incorrect. After I name to complain, I’m instructed I ought to simply chat or name to ebook or to make change. Chat reserving take over an hour.”
– Navan Evaluation, Ajay S.
2. myBiz by MakeMyTrip
There’s a cause so many groups rely on myBiz by MakeMyTrip. It takes a lot of the friction out of planning and managing enterprise journeys.
Throughout the board, customers actually admire how easy and intuitive the platform is. Reserving a flight or resort takes simply a few clicks. The interface is designed to get you the place you want to go rapidly, and a lot of individuals mentioned they might navigate the platform with out a lot of a studying curve. I noticed repeated mentions of how clean the reserving circulation is, whether or not you’re utilizing the desktop web site or the app.
Company journey administration options are nice. From the suggestions I reviewed, it is clear that customers rely on myBiz to handle a number of worker profiles, set approval workflows, and centralize all bookings in one place. The dashboard helps admins observe spending, monitor group journey exercise, and generate studies with out chasing down individuals for receipts.
The company reductions and affords are one other main value-add. Many customers mentioned they had been in a position to discover decrease costs than what they sometimes see on public platforms and a number of highlighted free date modifications, versatile fare guidelines, and different perks tailor-made to enterprise vacationers. That mentioned, some customers did really feel the affords might be extra constant, particularly when in contrast to what’s out there on private MakeMyTrip accounts.
Individuals additionally preferred how time-saving the platform is. As a substitute of switching between instruments or emailing distributors, you can deal with every little thing in one centralized platform. Some even known as it their one-stop store for enterprise journey. And for fast-transferring groups, the capability to generate journey studies, observe expense summaries, and handle every little thing below one login is a huge plus.
I got here throughout a number of opinions that pointed out pricing points the place myBiz listings had been both greater than competitor platforms or didn’t mirror out there reductions at checkout. Some additionally talked about that whereas company pricing is a good contact, it didn’t at all times really feel like a clear win in contrast to private accounts.
On the technical facet, customers flagged some UI/UX points, like sluggish app loading, overwhelming reporting instruments, and bugs that made navigating the platform more durable than it wanted to be. For instance, there had been complaints about complicated GST credit score monitoring, and points when making an attempt to change IRCTC IDs (vital for prepare bookings).
A few individuals additionally shared that including or managing workers felt too handbook. Approval settings and different org-degree configurations had been additionally described as a little advanced when getting began.
All in all, myBiz is doing a lot of the heavy lifting for firms making an attempt to simplify journey operations. If your priorities are velocity, compliance, and centralization, it’s a strong contender.
What I like about myBiz by MakeMyTrip:
- I noticed a lot of appreciation for how straightforward it is to entry GST-compliant invoices. For companies that want to observe bills for tax functions, this function is a actual time-saver.
- Customers constantly mentioned the interface is straightforward to make use of. Whether or not it’s trying to find choices or managing journey for a group, customers felt the expertise was clean and beginner-friendly.
What G2 customers like about myBiz by MakeMyTrip:
“myBiz routinely saves GST and applies whereas reserving which saves effort and time, It supplies particular fares for company providers together with free seats, meals, low cancellation charges and free date change. myBiz permits to trace bills, pockets stability and journey administration which helps to maintain observe of travelling for the organisation. Comfort fares whereas reserving flights are very low and no hidden prices with additional reductions on the fee web page allow you to to handle your price range and further providers. It additionally supplies automated reminders earlier than the travelling date.”
– myBiz by MakeMyTrip Evaluation, Kusum A.
What I dislike about myBiz by MakeMyTrip:
- Even although GST invoicing is a robust level, a few individuals talked about they didn’t obtain their bill or had bother discovering it post-reserving.
- From what customers shared, there have been moments the place the listed value modified at checkout, or the company low cost didn’t really feel considerably higher than the common web site.
What G2 customers dislike about myBiz by MakeMyTrip:
“Whereas myBiz affords glorious charges however the affords have typically finer T&Cs which aren’t fairly obvious. Like for instance there was a proposal of cashback on reserving 5 tickets on the platform for 10% further cashback however the finer print was it needed to be carried out in a month – which I felt was not obvious. The UI feels bit overwhelming and bit complicated at begin – particularly the GST credit monitoring half.”
– myBiz by MakeMyTrip Evaluation, Ritesh Ok.
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3. Brex
Primarily based on what customers shared, Brex stands out not simply for what it does, however how nicely it does it. The constant suggestions paints a image of a platform that’s polished, purposeful, and genuinely designed to make spend administration much less chaotic.
One of the most generally praised features is how straightforward Brex is to use. I noticed this over and over, individuals love the intuitive structure, each on desktop and cellular. Whether or not you are setting up playing cards, submitting an expense, or digging by transactions, the expertise feels clean and frictionless. That sort of usability doesn’t occur by accident. It’s clear the UX group has put in the work.
One other huge win? Automated expense administration. Customers raved about how Brex handles reconciliation and categorization. The OCR expertise that scans and extracts information from receipt images makes it simpler to connect and submit documentation. It’s not simply about importing a file, it’s about streamlining a course of that often takes up too a lot time.
And talking of time, Brex will get excessive marks for velocity and effectivity. Whether or not it is submitting bills, getting approvals, or receiving real-time notifications, the system strikes quick. Customers particularly talked about how useful the on the spot textual content alerts and Slack notifications are. When a transaction occurs, you get pinged, can add a memo, and transfer on. No digging by your inbox or ready for a weekly abstract.
The platform additionally scores factors for providing each bodily and digital playing cards. From what I learn, digital playing cards are a favourite for groups managing on-line purchases or dealing with vendor-particular transactions. They add a layer of safety and assist compartmentalize spending with out including administrative burden.
On the accounting facet, integrations with NetSuite, Concur, and Slack are continuously talked about. These assist streamline month-to-month shut, automate reporting, and scale back handbook work. Whereas most customers appreciated the integrations, a few flagged particular points with syncing errors, particularly with terminated workers.
Receipt administration nonetheless has some tough edges. Whereas OCR is a huge assist, some customers wished they might add a number of paperwork at as soon as or discovered the cellular circulation a little clunky. There’s positively room to tighten that up.
One other widespread theme was the lack of a compelling rewards program. Customers didn’t essentially anticipate Brex to match conventional credit score card perks, however a few famous that the factors construction doesn’t really feel notably rewarding.
A couple of customers pointed out limitations when making an attempt to entry journey reserving info exterior the app, or when utilizing the platform on worldwide web sites.
Nonetheless, these gaps don’t take away from the core worth Brex delivers: quick, intuitive, dependable spend administration for rising groups. From the automation behind bills and approvals to the considerate integrations and real-time suggestions loops, Brex feels like it was designed for individuals who need to keep in management.
What I like about Brex:
- I observed customers love the flexibility of digital playing cards. They’re useful for assigning vendor-particular budgets or giving group members entry with out handing over the firm card.
- Integrations with platforms like Slack, QuickBooks, and NetSuite assist shut the loop, whether or not it’s syncing transactions or retaining accounting clear.
What G2 customers like about Brex:
“To be trustworthy, I used to be impressed by my expertise with Brex. I am establishing a company checking for my publishing enterprise and the corporate is small for the time being. They helped me with onboarding in a clean and fast manner. Additionally they made me really feel valued despite the fact that I am not an enormous time operation but. I acquired a checking account quantity inside a number of days and in lower than per week I had a modern debit card with my firm identify. It is a tremendous feeling and so they helped make it so clean. I am an enormous fan to this point!”
– Brex Evaluation, Matt O.
What I dislike about Brex:
- From what I learn, the factors construction feels fairly fundamental. Some customers mentioned they’d love extra precious or versatile rewards for the quantity they spend.
- There are some card limitations in terms of worldwide customers. A number of individuals talked about that the Brex card doesn’t at all times work with sure distributors or worldwide prices.
What G2 customers dislike about Brex:
“Some options are barely clunky and a bit sluggish at instances. The app specifically both crashes are takes a very long time to replace at instances. Sure options reminiscent of forex conversion usually are not out there on the app. Additionally the scanning of the bill for bill/receipt information just isn’t nice. Now we have an Irish entity and autopay just isn’t out there in step with the US entities.”
– Brex Evaluation, verified person.
4. Ramp
Ramp doesn’t simply make journey and spend administration simpler, it really reshapes how individuals give it some thought.
The interface is clear and quick, and whether or not customers are importing receipts, managing playing cards, or reviewing statements, they constantly point out how clean the expertise feels. It’s not simply straightforward to use, it feels designed for the individuals really doing the work.
One factor customers actually love? Receipt administration. You can snap a picture and textual content it in, and Ramp will auto-match it with the proper transaction. Customers praised the AI-powered receipt recognition and automated categorization for shaving hours off what used to be a handbook, error-susceptible course of. That, mixed with OCR options, turns the dreaded end-of-month receipt chase into a fast, near-frictionless process.
The digital playing cards additionally got here up a lot. Customers like how straightforward it is to create, assign, and handle playing cards, particularly with customized limits. They’re used to management spend, stop fraud, and simplify department-degree budgeting. Safety and flexibility are the identify of the recreation right here.
Some customers appreciated the capability to handle journey bills and bookings alongside common spending, and discovered it useful to have all that information in one place. Others famous that Ramp’s journey instruments are nonetheless in beta and don’t but really feel like a full-fledged reserving platform. In quick, Ramp has made a promising begin.
The automation works most of the time, however it’s not flawless. Others wished Ramp might keep in mind their default department fields, to keep away from reselecting them on each transaction.
Nonetheless, none of these appeared like dealbreakers. What I noticed throughout the board was that Ramp delivers severe worth. It’s a fashionable answer that respects your time, and it’s clear most customers would advocate it.
What I like about Ramp:
- A huge standout for customers is how Ramp automates issues like categorization and receipt matching. The built-in OCR function makes importing and monitoring bills tremendous environment friendly.
- Individuals actually admire the capability to concern vendor-particular digital playing cards and set customized limits. It’s one of the options customers appear to belief the most for staying in management of budgets.
What G2 customers like about Ramp:
“Ramp is extraordinarily person pleasant. The entire implementation was carried out on my own. It simply integrates with our accounting software program (Sage Intacct) and supplies number of options for correct file retaining. We had been capable of exchange 3 totally different suppliers with Ramp, and now our AP, Worker Bills Reimbursement and Credit score Playing cards are multi function place. Buyer assist is at all times glorious in responding rapidly, despite the fact that I don’t get to contact them usually because of the very detailed and straightforward to navigate Assist Heart. And better of all there may be money again if you use Ramp Card, which provides up so rapidly and can be utilized in number of methods.”
– Ramp Evaluation, Nadiia D.
What I dislike about Ramp:
- I want you could possibly set the default discipline values for factor that it’s important to choose for every transaction as a substitute of getting to pick every little thing every time.
- We bumped into occasional syncing points. Customers flagged issues with syncing to platforms particularly round terminated workers or unclear export errors.
What G2 customers dislike about Ramp:
“Restricted choices for enterprise journey and decrease internet money profit rebates versus different playing cards. Additionally, much less associate profit promotions. Nevertheless, proper now the time financial savings is the profit, plus we use the money again on our spending to decrease our month-to-month bank card payments.”
– Ramp Evaluation, Brian V.
5. SAP Concur
SAP Concur is the sort of device that excels at scale, with layers of automation and integration that finance and operations groups admire. However it additionally brings some quirks and complexity, particularly for these new to the system.
Let’s begin with what individuals clearly love: automation. Over and over, customers shared how Concur helped them minimize down on handbook entry by automating expense studies, bill processing, and approval workflows. It’s the sort of time-saver that actually provides up over the course of a month. One reviewer even known as it their paperless assistant, thanks to options that let them add receipts, auto-fill particulars, and ship claims with a few clicks.
Customers appreciated how Concur integrates with company journey companies and enforces firm insurance policies routinely. Whether or not reserving flights or accommodations, Concur retains every little thing aligned with price range pointers and ties the spend straight again to the expense report. No duplicate entries, no end-of-journey surprises.
Even although many individuals mentioned the interface was straightforward to use, a vital quantity described it as exhausting to navigate. The system works, however it doesn’t at all times really feel fashionable. Frequent complaints included complicated layouts or needing too many clicks to full fundamental actions.
And whereas some customers preferred the cellular app, others had the reverse expertise. I learn opinions about login errors, usability issues, and error messages.
SAP Concur is a strong, enterprise-grade platform that delivers actual worth when you want tight coverage management, deep integrations, and automated workflows. It’s ultimate for mid-to-giant organizations the place visibility, compliance, and cross-platform syncing are prime priorities. However be ready for a bit of a studying curve.
What I like about SAP Concur:
- Reserving journey and managing bills in a single place is an enormous win. A lot of customers valued the capability to ebook journey straight inside the platform and tie it again to coverage, price range, and expense studies.
- Individuals actually preferred having the ability to snap a photograph of a receipt and let the system match it routinely.
What G2 customers like about SAP Concur:
“SAP Concur has been a lifesaver for organizing and managing enterprise journey and bills. What I genuinely love is how straightforward it’s to combine with different instruments and methods we already use every little thing feels related. The cellular app is a superb factor, letting me snap a photograph of a receipt and add it immediately, which has saved me numerous hours of handbook entry. It iss additionally very intuitive to make use of when you get the cling of it, and the detailed studies it generates are a goldmine for monitoring firm spending. For a worldwide group like ours, its multi-currency and multi-language assist has been helpful, helps us preserve consistency regardless of the place we’re.”
– SAP Concur Evaluation, Shubham Ok.
What I dislike about SAP Concur:
- There’s positively a studying curve. Even although the system is highly effective, a number of customers discovered the preliminary setup or onboarding course of difficult. It takes time to get absolutely comfy.
- SAP Concur could be sluggish, particularly throughout busy instances – pages taking time to load or actions needing to be repeated, particularly when processing bigger studies.
What G2 customers dislike about SAP Concur:
“Consumer interface!! Issues are too descriptive, nothing icon based mostly. If the GUI is made extra graphical the dashboard would look cool and would keep away from us to maintain trying to find issues and it helps us to discover issues simply slightly than somebody educating us to navigate.”
– SAP Concur Evaluation, Adarsh S.
6. TravelPerk
From all the opinions I’ve seemed by, I can say that TravelPerk earns a lot of reward for doing precisely what busy groups want it to do: simplify enterprise journey. It’s a centralized platform the place you can handle virtually each facet of firm journey.
The first factor customers repeatedly speak about is ease of use. TravelPerk’s interface will get excessive marks for being clear, intuitive, and quick to study. Individuals love how easy it is to ebook journeys, handle itineraries, and verify updates, whether or not they’re planning a single journey or reserving for an total group.
What additionally stood out was simply how complete the journey stock is. Flights, accommodations, trains, automotive leases, it’s all there in one place. Customers preferred that they might evaluate costs throughout suppliers and discover choices that match each price range and coverage. A number of talked about that even group reserving and journey collaboration was smoother than anticipated, which is a lifesaver for admins reserving for a number of colleagues.
A lot of customers additionally spoke extremely of TravelPerk’s velocity and effectivity. The course of of reserving and confirming journey feels streamlined, with fewer steps and fewer handbook inputs than different instruments. And as soon as you’ve booked, notifications about flight modifications, gate updates, and journey particulars are one other function individuals constantly worth.
In phrases of backend energy, I noticed robust suggestions round integration and automation. Groups preferred that they might sync company fee strategies and set up approvals routinely. It made expense administration and reporting really feel much less painful.
And of course, I can’t overlook the buyer assist suggestions. Many individuals had actually optimistic experiences: quick responses, useful brokers, and a concierge group that went above and past for difficult journey requests or last-minute modifications. While many had nice assist, I additionally noticed some mentions about sluggish response instances, particularly throughout high-quantity journey intervals.
Technical glitches and app efficiency points was one thing that got here up a few instances. Customers described the app as sluggish or buggy at instances, with crashes or login issues. The desktop platform additionally sometimes ran into reserving course of errors, like reservations ending up in drafts unexpectedly.
Customers wished extra choices to filter search outcomes or customise how they handle reserving insurance policies and traveler preferences inside the platform.
Primarily based on every little thing I learn, TravelPerk will get the fundamentals of enterprise journey administration proper. It’s straightforward to use, highly effective for group coordination, and environment friendly for reserving. The system works nicely as a centralized journey hub, and many customers would completely advocate it.
If you need a devoted journey reserving answer that will save time, simplify reporting, and centralize spend, TravelPerk is a robust choose.
What I like about TravelPerk:
- Customers repeatedly known as out the comfort of reserving flights, accommodations, trains, and even automotive leases in one central place. It saves groups a ton of time.
- Monitoring journey spends is tremendous useful. Whereas TravelPerk isn’t a full-blown expense device, individuals like having the ability to monitor journey prices and pull studies on firm journey spend straight from the platform.
What G2 customers like about TravelPerk:
“I like straightforward to make use of construction of this software program. I can choose prepare, ebook resort, I can be aware why I would like this lodging, I can see the all approval course of or whether it is authorised or not. ı additionally logged my private data, I want so as to add many times every time. It saves a whole lot of time!”
– TravelPerk Evaluation, verified person.
What I dislike about TravelPerk:
- The vary of accommodations could be improved. A number of customers talked about that, particularly in sure markets, there aren’t as many resort or flight selections as they’d anticipate in contrast to reserving elsewhere.
- Buyer assist can typically be sluggish. Whereas loads of individuals had nice experiences, others talked about inconsistent response instances or not at all times getting the solutions they wanted rapidly.
What G2 customers dislike about TravelPerk:
“We have encountered a number of cases the place our most popular lodging or airfare choices weren’t out there by TravelPerk. Moreover, when reserving by the platform, the absence of an choice to safe refundable flights has posed a problem. Consequently, we have needed to resort to cancellations, receiving credit with varied airways as a substitute. Thankfully, given our frequent journey quantity, rebooking is mostly possible, albeit introducing a layer of complexity to the method.”
– TravelPerk Evaluation, Josh H.
7. Amex GBT Egencia
From what I learn, Amex GBT Egencia is the go-to device for firms that need management and simplicity in managing enterprise journey. The constant suggestions was that Egencia delivers on the fundamentals extraordinarily nicely, whereas nonetheless leaving room for enchancment in sure areas.
Over and over, customers shared how intuitive the platform feels. Reserving flights, accommodations, rental vehicles, and trains is quick, easy, and hassle-free. The structure is clear and individuals like that every little thing they want, from itinerary particulars to fee and reporting.
I noticed a ton of mentions about how good it is to consolidate all journey wants into one system. Customers can handle international bookings, observe firm spend, and approve or reject journey requests with out needing to soar between apps or spreadsheets.
The velocity and effectivity of reserving got here up a lot too. Individuals love how Egencia streamlines approvals and requests so that journeys get booked sooner, with fewer back-and-forth emails. The self-reserving function was additionally extremely rated for empowering workers to deal with their personal journeys — inside firm coverage, of course.
Customers talked very positively about buyer assist, particularly when working with devoted account managers who go the additional mile. The Egencia app was additionally known as out as clean and handy for managing journeys on the go.
On the reporting facet, I noticed a lot of appreciation for the customized reporting capabilities and journey spend monitoring. Finance groups can generate studies rapidly for month-finish reconciliation and budgeting. One other function individuals preferred: the void choice inside 24 hours of reserving. It saved customers from complications when plans modified unexpectedly.
I additionally preferred seeing customers name out automated value checks. Egencia searches for decrease fares even after a reservation has been made and matches them to assist minimize prices.
The international journey choices had been one other power talked about usually. There’s a good vary of flights, accommodations, and automotive rental suppliers, which makes it simpler for multinational groups to ebook journey below one platform.
Let’s speak about buyer service inconsistency. Whereas many customers beloved it, simply as many felt assist was sluggish, brokers lacked data, or language obstacles triggered miscommunication.
There had been additionally repeated mentions of reserving modification challenges. Customers discovered flight credit exhausting to use, altering reservations took too lengthy.
I additionally noticed a truthful quantity of frustration with resort pricing and availability. A few customers thought Egencia wasn’t at all times exhibiting the finest costs in contrast to airline or resort direct websites. One evaluate even famous reserving a resort that no longer existed!
Amex GBT Egencia nonetheless wins as a highly effective, enterprise-degree journey administration answer. It shines at what huge firms care about most: international scale, coverage enforcement, self-service reserving, reporting, and centralized management.
What I like about Amex GBT Egencia:
- A lot of groups like being in a position to monitor journey spend and generate studies with out juggling a number of instruments. It makes reconciliation and visibility a lot simpler.
- Time and again, I noticed individuals say how easy it’s to ebook flights, accommodations, and rental vehicles with Egencia. The platform is intuitive and straightforward to navigate.
What G2 customers like about Amex GBT Egencia:
“As a journey arranger, I depend on Egencia every day to ebook flights, accommodations, and rental vehicles for our group, and total, it will get the job carried out effectively. The platform is user-friendly, with a streamlined interface that makes it straightforward to handle a number of itineraries without delay. Amex GBT permits arrangers/vacationers to rapidly implement a fee methodology that’s simply usable for every reserving. Buyer assist is mostly responsive, however sure points require extra back-and-forth than I’d like. Regardless of this, Egencia has been seamlessly built-in into our program and we’re tremendously having fun with its advantages!”
– Amex GBT Egencia Evaluation, Grayce B.
What I dislike about Amex GBT Egencia:
- Whereas many rave about assist, I noticed few opinions saying they had been left ready on maintain, bounced between brokers, or didn’t get the decision they wanted rapidly.
- Some individuals mentioned they couldn’t discover sure airways, accommodations, or automotive rental suppliers on Egencia, and some even talked about information accuracy issues with resort listings.
What G2 customers dislike about Amex GBT Egencia:
“At instances, we do get customer support brokers which might be new and are nonetheless within the coaching course of so our name instances when calling customer support are lengthy to make modifications on an itinerary. For instance an hour. Egencia Central billing – if we create a brand new traveler group you cannot simply add the group to the prevailing central invoice card it’s important to delete your entire card and return in and add everybody again on.“
– Amex GBT Egencia Evaluation, Wendy F.
Ceaselessly requested questions on one of the best journey administration software program
Have extra questions? Discover extra solutions under.
Q1. Who makes use of journey administration software program?
Whereas journey managers and operations groups are the principle customers, it’s additionally useful for finance groups (to trace budgets and compliance) and workers (to simply ebook and handle their very own journeys inside firm coverage).
Q2. Does journey administration software program embody expense monitoring?
Some platforms embody built-in expense monitoring and expense studies or combine straight with instruments like SAP Concur, Expensify, or Zoho Expense. Search for automated receipt seize, policy-compliant spend limits, and straightforward reimbursement workflows.
Q3. Is journey administration software program just for giant firms?
Under no circumstances. Many platforms provide versatile plans for startups, small groups, or remote-first firms. The secret is discovering a device that matches your group’s measurement and complexity. Some platforms even provide free tiers.
This autumn. How do I do know which platform is true for my group?
Begin by figuring out your must-haves: Do you want multi-currency assist? Is cellular entry essential? Are you reserving internationally? As soon as you realize your core wants, consider platforms based mostly on usability, integrations, pricing, and G2 opinions to see how they carry out in real-world use.
Q5. What’s company journey administration?
It entails setting journey insurance policies, coordinating bookings, managing approvals, monitoring bills, and making certain compliance. Firms usually use journey administration software program or associate with a journey administration firm (TMC) to streamline operations, scale back prices, and enhance the journey expertise for workers.
Q6. What’s the distinction between journey administration and journey & expense (T&E) software program?
Journey administration focuses on reserving and journey logistics, whereas T&E platforms embody each journey planning and detailed expense dealing with like reimbursement automation, spend evaluation, and approval chains. Some instruments provide each, whereas others specialise in one space.
Your journey co-pilot awaits
Diving into the world of journey administration software program gave me a brand new appreciation for what occurs behind each clean journey. These platforms aren’t nearly flights and accommodations, they’re about making enterprise journey really feel much less like a logistical puzzle and extra like a streamlined, stress-free course of.
On this analysis, I targeted on instruments that maintain up below real-world circumstances, not simply polished advertising and marketing pages. By analyzing 1000’s of G2 opinions, evaluating function units, and being attentive to how these platforms carry out throughout totally different use circumstances, I landed on seven standout choices that go nicely past reserving fundamentals.
In case you’re evaluating choices to your group or simply curious like I used to be, these seven picks are a strong place to begin. In spite of everything, enterprise journey doesn’t must be chaotic. With the fitting instruments in place, it may be one much less factor to fret about.
Prepared to show miles into cash saved? Take a look at one of the best mileage monitoring software program to maintain each journey accountable.